Privacy Policy
At ByDay, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Last updated: June 8, 2025
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Profile photo and biographical information
- • Physical address and location data
- • Payment information (processed securely through third-party providers)
Service Information
- • Service requests and booking history
- • Reviews and ratings
- • Communication with service providers
- • Professional certifications and qualifications (for service providers)
Technical Information
- • Device information and IP address
- • Browser type and operating system
- • Usage patterns and app interactions
- • Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
We use your information to connect you with qualified service providers, process bookings, facilitate payments, and ensure quality service delivery.
Platform Improvement
We analyze usage patterns to improve our platform features, user experience, and service recommendations.
Communication
We send service updates, booking confirmations, promotional offers, and important platform notifications.
Safety & Security
We verify user identities, prevent fraud, ensure platform safety, and comply with legal requirements.
Data Protection & Security
We implement industry-standard security measures to protect your personal information, including:
- • End-to-end encryption for sensitive data
- • Secure payment processing through certified providers
- • Regular security audits and vulnerability assessments
- • Strict access controls and employee training
- • Data backup and disaster recovery procedures
Your Privacy Rights
Access & Control
You can access, update, or delete your personal information through your account settings at any time.
Data Portability
You can request a copy of your data in a machine-readable format for transfer to another service.
Marketing Preferences
You can opt out of promotional communications while continuing to receive service-related messages.
Account Deletion
You can permanently delete your account, which will remove your personal information from our systems.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.
Types of Cookies
- • Essential Cookies: Required for basic platform functionality
- • Analytics Cookies: Help us understand how users interact with our platform
- • Preference Cookies: Remember your settings and preferences
- • Marketing Cookies: Used to show relevant advertisements (with consent)
Third-Party Services
We work with trusted third-party providers for payment processing, identity verification, communication services, and analytics. These partners are bound by strict data protection agreements.
Key Partners
- • Payment processors (Stripe, PayPal) for secure transactions
- • Cloud services (AWS, Google Cloud) for data storage and processing
- • Communication platforms for messaging and notifications
- • Analytics tools for platform improvement
Questions About Privacy?
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through email or platform notifications.