Contact Us

We're here to help! Get in touch with our support team for any questions about ByDay services, bookings, or technical assistance.

Send us a Message

Fill out the form below and we'll get back to you within 24 hours

Support Channels

Email Support

For general inquiries and support

support@byday.com

Phone Support

Urgent issues and immediate assistance

+233 (0) 54 647 8756

Live Chat

Real-time support through our platform

Available in-app

Business Hours

Monday - Friday8:00 AM - 8:00 PM EST

Saturday10:00 AM - 6:00 PM EST

Sunday12:00 PM - 5:00 PM EST

24/7 Emergency Support: Critical service issues and safety concerns

Office Location

ByDay Headquarters

D6 Boundary Road
East Legon, Accra
Ghana

Frequently Asked Questions

Find quick answers to common questions about ByDay services

How do I book a service?

Simply browse our services, select the one you need, choose a professional near you, and book instantly or schedule for later. You can pay securely through our platform.

Are all professionals verified?

Yes! All service providers undergo background checks, skill verification, and must maintain high ratings from customers to stay on our platform.

What if I'm not satisfied with a service?

We offer a satisfaction guarantee. Contact our support team within 48 hours, and we'll work to resolve the issue or provide a refund where appropriate.

How do payments work?

Payments are processed securely through our platform. You can pay with credit cards, debit cards, or digital wallets. Payment is only released after service completion.

Emergency Services

For life-threatening emergencies, please contact local emergency services (911) immediately.

For urgent service-related issues outside business hours, call our emergency line: +1 (800) URGENT-1